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CRM Guidebook for Businesses
Numbers tell a story
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Spring Cleaning
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Listen To The Music
Location, Location, Location!
The Buying Process
Custom Creative
Understanding Google Analytics
Filling the Field
December 19, 2019

Football teams have evolved their rosters through the years – just like baseball teams did years before. You have short yardage runners, nickel backs, receivers who only play on third downs, and kickers who are especially talented at...

Adding Value with Consistent Messaging
November 12, 2019

I’ve said it so many times lately – mostly as a sort of a preparation for what is to come for our prospective new clients. The more marketing you do, the more there is...

Quantifying Your Marketing Activity
October 17, 2019

It’s an observation and it isn’t the case in every circumstance. For more than two decades I managed sales departments in the...

Invisible Ads and You
September 17, 2019

I’m convinced some ads are invisible. Well, they certainly take up space or air, but they get skipped or ignored more than...

Closed to Open
August 21, 2019

Way back in the olden days, the proverbial shot of the storekeeper with a broom at his front step, apron tied around his waist, seemed to be...

Capturing the Moment
July 17, 2019

Galaxys, iPhones, Google Pixels, and the sort produce so many great memories. After all, without them, how would...

Market Then Educate
June 11, 2019

My Dad calls them “destructions”. You know – the printed papers that come with most electronic items or things that need to be put together. Detailed explanations of...

Planning for the Future
May 15, 2019

There’s a new brewery in downtown Roanoke. In fact, there are like six new breweries in our hip, small city. We’re the up-and-coming craft brewing mecca of the east coast with...

Teamwork Makes the Dream Work
April 26, 2019

Everyone there was in attendance to see Branford Marsalis. The famed musician was the main attraction for...

Appetite for Success
March 14, 2019

For years now, my creative team has been inserting clever images or photographs into...

Change4Change's Sake
April 9, 2024

What is happening in the sports world that applies to those of us in business and industry?

Help Right Be4 You
October 11, 2023

Each of us have discovered that people are fascinating. We simply need to take a little time to get to know them and then listen to what they have to say. That’s a big part of the challenge. As leaders we run from a tasks to meetings to challenges to solutions mindset. Unfortunately, it’s all too rare when we sit and just listen to people. 

Pick the Font2Represent
December 8, 2022

So often in business a great deal of time is spent focusing on what we’re writing and that’s important. At the same time, it’s important to evaluate the appearance of what is written. Taking a closer look quietly makes a difference in the way copy is presented.

Something2Think About
November 16, 2022

Recently I learned of a fellow business owner who wanted to start doing some advertising.  His company had been busy for years, but recently his business had slowed down significantly. The phones weren’t ringing. The orders for work had stopped.  Enter the “famine” phase of the feast-famine cycle in commerce.

How2Unplug from Work During the Holiday Season
November 16, 2022

And just like that, the holidays are already here! As you frantically hang the stockings with care or try to meet those 2022 goals before the new year, it's important to slow down this holiday season both in and out of the office. With these simple tips on how to unplug from work during the holidays, you'll be ready to enjoy the full experience of this season.

It’s Hard4Many to Find Talent
September 6, 2022

The headlines are ever-present.  Every day you see a story about how hard it is to find employees.  For a while many thought it was the fault of the stimulus checks or people not wanting to work.  Some leaders in certain industries, point to the slow downs in immigration and access to those who work in professions which are woefully short-handed.

Customer Service2Crow About
August 3, 2022

We read about providing great customer service, but when you’re on the receiving end, man does it feel good.

Improvements4Your Website Today
January 19, 2022

Over the past five years we’ve built nearly 70 websites. Some have been from scratch, but many are conversions of sites that needed updating, a more modern look and feel, or to better reflect the shifting work our client is now doing.

 I remember one in particular where our client insisted over and over that the information on their current (dated) website would simply transfer over to the new design we were doing. No matter how often we asked, we got the same answer. They would not need new copy. When we showed them...

Ask Then Listen
September 15, 2021

About twenty years ago, in a city far from where my agency is located, I learned a valuable life lesson.

Gathered with me in an old room with dated furniture on a cloudy fall day were 12 people who I’d never met prior to that week. A few days before, we went through a tryout of sorts, and that was also a strange experience. I always wanted to...

The Power of the Front Porch
July 14, 2021

Business routines are backwards these days. It used to be I’d build a relationship with someone, then they would become a client. Now, clients decide to trust us to help them and then at some point afterward we begin...

An Observation2Make
October 14, 2024

How to be a room shifter.

How 2Be Smarter
June 7, 2024

Where did the curiosity of our youth go?

Working2Acquire Talent
January 16, 2024

We’re actively recruiting for…..”

This is a phrase, or even a buzzword, that c-levelers and human resources management types often toss around without a lot of thought. 

Ask Questions2Learn
March 9, 2023

Remember the old saying, “curiosity killed the cat”?  Well, the lack of curiosity has done-in more than a few businesses and leadership teams.  Strong questions make a big impact.

Check Your Work2Improve
February 7, 2023

Mister Starr was my 10th grade geometry teacher. I didn’t do so well in his class. I do, however, remember him clearly reminding our class to “check your work”.  

A Long Line2Wait In
May 6, 2022

We enjoy giving it as a gift to our clients at the holidays.  I also love to meet with clients, and prospects, and potential employees as they drink it.  While I feel like I should enjoy a cuppa joe, the reality is: “I do not drink coffee!”

Ask Then Listen
September 15, 2021

About twenty years ago, in a city far from where my agency is located, I learned a valuable life lesson.

Gathered with me in an old room with dated furniture on a cloudy fall day were 12 people who I’d never met prior to that week. A few days before, we went through a tryout of sorts, and that was also a strange experience. I always wanted to...

Improving on Improving
September 27, 2018

People want to improve.  Well, most people do anyway. They’ll talk the improvement game.  They’ll go to conferences.  They’ll read those books.  Most will target a...

Bench Strength
November 20, 2017

On the first night of November (which did seem weird), the Houston Astros captured their first-ever baseball World Series Championship. Just four years ago they were the laughingstock of the baseball world and had lost over 100 games – a near record for futility.

Pull Over and Take a Big Whiff
September 20, 2017

In the marketing world, we tend to be heavily focused on the next month, quarter, or year.

Kindness Counts
April 20, 2017

I will often judge how much we’ll enjoy an act at The Spot based on one natural interaction: I watch how the artist treats our magical, kind, and helpful sound engineer, Travis. If they care for him and treat him well, their performances are almost always extra enjoyable.

Value Your Value
June 20, 2016

B2C Enterprises invests over a million dollars in media most years, while at the same time, interacting with salespeople from at least seven states. That’s a lot of business transactions and a lot of sales appointments.

Storytime is Worth the Time
April 20, 2016

Use someone else’s informative and entertaining story until you create your own to share. I did this when I was younger and I also did it seven years ago when I started my advertising agency.

You Can’t Fake Sincerity
March 20, 2016

They’ve ruined the process for many. Certainly they’ve made a lot of work for those who genuinely do put their prospects' best interests first. Typically when a salesperson walks through the door, the potential client leans to the position of distrust. It may be unfortunate, but it’s generally the case.

Step it Up
February 20, 2016


You get in and settle into your job and before you know it, the realization hits there are lots of other things that need to get done.

Living the Dream
April 20, 2013

Recently I was watching the movie “Inception”. I had seen it before and understood most of the plot, but this time something else caught my attention.

To Whom Are You Speaking?
December 20, 2012

Throughout the years I have written a lot about your message and how to craft what you want to say in your marketing, business development and advertising. Here’s a simple B2Seed reminder for your ongoing consideration…

At My House - But Not for Long
February 20, 2012

There was something at the front door. It was the 2012-13 Yellow Book, but it could have just as easily been the Easy to Use One, the Verizon one or some other one. Phone books.

Good Food Ain't Cheap, and…
January 12, 2012

These days there are smart phone aps that allow you to stand in one store and check a competitor’s price right then. If the other location has something cheaper – you leave, go across town, and buy the same item for less money.

The Power of Open Space
September 20, 2011

While I am no expert in the area of Food & Wine, even I know good wine needs time to breathe. A steak fresh off of the grill needs a few moments to settle before being served.

The Power of TV
August 20, 2011

Like many of you, I have been following the activity over there and watching what happens. Back in the spring Facebook was an integral part of the Egyptian revolution as we witnessed a government in place for decades crumble in days.

Why Are You Doing THAT?
July 20, 2011

The concept of social media marketing, web site marketing, or even that very first and most simple step of building a web site should start with an even more basic question.

"I like Geico"
August 20, 2010

To him it wasn’t really anything against State Farm (I breathed a sigh of relief for Big Red). It was that he really liked Geico.

Do It Yourself - Web Sites Untangled
July 20, 2010

There seems to be a bit of a flurry lately. In the past three or four months I have had a number of companies and organizations reach out to me to ask about their web sites.

KISS Keep It Super Simple
March 20, 2010

For years I have explained to clients that it isn’t necessary to put all their information and statistics in a commercial or have the staff standing in front of the business waving --- in order to get viewers to notice them.

Big Ticket Events
February 20, 2010

Splinter audiences, narrowcasting, multiple channels, niche marketing…these are all relatively new terms used to describe the extreme targeting of smaller, more interested audiences.

Budget4the Desired Outcomes
November 19, 2024

Budget to increase profit.

Help Motivate People2Give
September 10, 2024

Compelling stories sell.

The Reason4Giving
August 8, 2024

One-size-fits-all—except when it doesn’t.

Planting Ideas2Help Your Business Grow
May 6, 2024

There are plenty of tools at our disposal at any given time, and we have to know when and how to use them to fix our clients’ problems. You’re running your business and it’s not necessary for you to understand how to apply those five critical tools we use in our business . . . you just have to know who to call.

TV Awards Show4Got to Include the Networks
March 12, 2024

Through the years, I’ve shared my professional background in television advertising sales. As a salesperson, I kept a close eye on the annual Emmy Awards. The more awards our shows won, the easier it was to sell commercials to advertisers – plus it was more fun to brag when you represented a network affiliate that won a big haul.

People Like2Buy from People They Know
April 4, 2023

If you’ve ever looked at the sales process then you already know that people buy from people they know and trust.  If you haven’t thought about it, now is a good time to consider what I call the “headwinds” in the sales process. 

Looking4the One?
February 13, 2023

We get it. It’s a big commitment. You don’t want to invest all your time just to get hurt again. You want someone who listens and communicates, someone who supports your growth and grows with you, and most importantly, someone you can trust.

5 Ways Content Marketing Helps Convert Leads
October 10, 2022

What’s Content Marketing? Simply put, Content Marketing is the foundation for an entire marketing and communication strategy. Content Marketing can help your website rank on search engines, position you as a subject matter expert, build your stakeholder list and engagement level, and nurture...

Short-Term4Casts
June 30, 2022

Fear is a powerful motivator.

That’s a commonly shared saying that struck close to me a few springs ago in March of 2020. We rebranded our decade old marketing and advertising firm.  

The Long Game2Play
June 14, 2022

It came up yet again in a recent leadership meeting at the agency.  

One of our Directors joked that in advertising – patience is a virtue.  It’s just like real life and that long-shared saying applies to the marketing world too.

Best Out-of-Office Responders
May 6, 2022

Anyone with today’s technology can send an email anywhere, at any time. But you’re not just anyone – you’re a hard-working someone who is going on vacation this summer, and your eyes could use a break from your digital mailbox. Before you trade in your laptop for your flip flops, there’s one vital and innovative mechanism you absolutely must remember to activate before you take to the skies: your email’s autoresponder!

Wind4Lift
April 13, 2022

So many of our clients are using marketing and advertising to support their sales process.  Marketing and sales typically go hand in hand and, in fact, many companies have combined those departments.  When we engage our clients in an advertising program, it is often to help them with “direct response” results.

Inspiration4You
March 14, 2022

While it seems like it was just yesterday, I remember back in the ‘80s when my workplace was decorated with those motivational posters featuring a beautiful photograph and a strong statement intended to lift the spirits and inspire everyone. I bet you’ve seen those, too.

Attracting New Employees with a Powerful Website
March 4, 2022

Your business website is designed with your customer in mind. But have you also considered the possible jobhunters who will navigate your website?

It Happens Way2Frequently
February 22, 2022

You’re pretty careful not to hand your car keys to just anyone, right? I mean, sure – a valet, the guy at the car wash, your spouse – to those folks you’ll toss ‘em and take your chances. Your teenager? That may be a different question. How about someone you don’t know very well? Not likely. 

$5 Burgers & 5 Star Resorts
November 20, 2012

I spent $5 (or so) to eat an In & Out Burger, fries and a vanilla milkshake. I spent considerably more to stay at a really nice resort as a small part of the visit to LA.

Idea Links
October 20, 2012

Through the years I have kept a series of folders and files labeled “ideas” or “creative concepts”. Whether it was for a talk, a sales concept or a creative idea, when I came across something that really caught my eye or grabbed my attention, I filed it away – never knowing when it might become useful.

Can You Stomach Change?
August 20, 2012

People in leadership overuse sports vernacular when dealing with business questions. Things like “no pain no gain”, “step up your game”, “hit a home run”, and the rest you have heard. What is interesting to me is when sports people use sound business principals in their programs.

Shine the Light, Be More Effective
May 20, 2011

My managers and I would meet to decide where to shine the flashlight.  Everyone, no matter their performance level, has a limited capacity.  

Hit the Pause Button
December 20, 2010

Blackberries, iPods, iPads, Facebook, Texting and Email all make communication and catching people in a hurry much easier (usually). The problem is we are all going non-stop and the pace of life swirls around us – sometimes even overwhelming us.

Show - Don't Necessarily Tell
September 20, 2010

The answer is you show, demonstrate, create emotion, and build a connection. A top notch photograph as the focal point of your advertising campaign typically does the trick.

Afraid of a Good Idea?
June 20, 2010

Super Bowl Champion Coach Bill Belichick teaches the concept that “ideas should be innocent until proven guilty”. It’s true – really. People are too often afraid of ideas.

Listen to the Music
April 20, 2010

It’s especially true in your advertising. Too often businesses or organizations just add music – almost as an afterthought – to their commercial messages.

Just Because We Do
January 20, 2010

Many of you know before I started this company my main responsibility was to recruit, build and develop sales talent at the advertising departments of television stations.

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